Our Core Values

At YirraCare, our core values are more than just words — they are the compass that guides every decision we make and every relationship we build. These values shape how we care for our participants, support their families, and engage with the wider community. They are the foundation of our mission: to empower individuals with disabilities to live fulfilling, independent lives.

1. 🧡 Compassion

We lead with empathy.
Every person’s journey is different, and we honour that by approaching every interaction with genuine kindness and understanding. Our team is here to ensure that all individuals feel seen, heard, and respected, no matter where they are in their journey.

2. 🙌 Respect

Dignity comes first.
We treat every participant with the same respect we’d want for our own families. We recognise and honour each person’s identity, choices, and voice — fostering an inclusive environment of fairness and trust.

3. 🤝 Integrity

We do what’s right — always.
Transparency, honesty, and accountability are the cornerstones of how we operate. Families and participants trust us because we keep our word, communicate openly, and stand by our commitments.

4. 🌏 Inclusivity

Everyone belongs.
At YirraCare, we celebrate diversity in all its forms — abilities, cultures, identities, and perspectives. Our services are built on creating a safe, welcoming space for everyone to feel valued and included.

5. 💪 Empowerment

We support people to take the lead in their own lives.
Through personalised care plans, clear communication, and ongoing encouragement, we give participants the tools and confidence to make their own decisions and pursue their goals.

Learn how our NDIS services in Brisbane reflect these values in action.

6. 🏆 Excellence

We aim higher every day.
Providing high-quality care isn’t just our job — it’s our passion. We invest in continuous training, review our practices, and seek feedback to ensure we deliver the best possible outcomes for our participants.

7. 🤝 Collaboration

Together, we achieve more.
We build strong partnerships with participants, families, support coordinators, and the community. When we work as a team, the circle of support becomes stronger — and the impact deeper.

8. 🚀 Innovation

We think forward.
The needs of our participants evolve, and so do we. From using new technologies to embracing creative problem-solving, we’re always exploring better ways to deliver support that matters.

These Values Drive Everything We Do

Every interaction, every support plan, every moment of care — it all begins with our values. At YirraCare, they’re not just ideals. They’re how we live, lead, and serve.

📞 Have questions or want to know more about our approach?
Reach us at 1800 961 408 or email info@yirracare.com.au.

We’d be honoured to walk beside you on your journey toward independence, dignity, and joy.

Read more about YirraCare’s approach to disability support and how we walk alongside our participants every day.